Job Details


Facilities Manager
Facility Associates Recruitment
Facilities Management (incl cleaning & security)
To be discussed at interview
Job Title: Facilities Manager

Location: Swansea

A Facilities Manager Officer is required to join a leading Mechanical, Electrical and Fabric property maintenance company. This is a great opportunity for a Facilities Manager to be based in Swansea.

Role Summary:
We currently have an exciting opportunity for a Facilities Manager in Swansea. The Facilities Manager will lead a team to ensure management of the day-to-day client activities for assigned property/facility, and support the Senior Facilities Manager by being the on-site key point of contact for key stakeholders and/or client. The role will have responsibility for service quality, helpdesk task resolution, maintenance and operations, contract services, safe working practices, purchasing of material, equipment & supplies and site budgets accuracy.
What the job involves:
 Leadership
– Manage and coach team
– Develop and sustain a high-quality well motivated team
– Ensure high staff morale, trust and work ethics
– Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
– Mentor and enable Training & Development of team members
 Client/Stakeholder Management
– Proactively engage stakeholders to ensure that on site client’s expectations are met
– Build and develop effective client / stakeholder relationships across multiple levels of the organisation
– On-site key point of contact for Facilities in the client’s premises
 Procurement & Vendor Management
– Ensure vendors are well-managed, delivering services on time and within budget
– Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice
 Contracts Management
– Plan and manage all contracts to ensure that they are professionally delivered at the right costs
– Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed
– Ensure contracts are continually assessed to deliver best value to the client
 Finance Management / Cost Control / Profitability
– Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics
– Ensure financial processes are followed at all times
 Health & Safety Management
– Ensure the provision of a safe working environment
– Ensure compliance with statutory regulations on fire, health and safety standards
 Site Operations Management
– Recommend continuous quality improvement practices and implement Industry Best Practice operations
– Implement building procedures and performance measures and ensure they are maintained at all times
– Ensure all Critical Environment (CEM) requirements are met
– Review existing operations regularly to reduce costs and improve operational standards
– 24/7 emergency call support and site attendance is required
 Risk Management
– Ensure a property risk management program including audits is implemented and maintained
– Ensure disaster recovering and business continuity plans are implemented and maintained
– Ensure escalation procedures and incident reporting procedures are implemented and in place
– Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct
 Achieve Key Performance Indicators and Service Level Agreement
Ideal Experience:
 Tertiary qualification in facilities management, building, business or other related field &/or 3-5 years’ experience in facilities, property management, hospitality or related field
 Experience working in Financial Services/Banking environment
 Excellent people skills and ability to interact with a wide range of client staff and demands
 Knowledge of Occupational Safety requirements
 Strong PC literacy and proven ability to manage daily activities using various systems
 Demonstrated experience with continuous improvement initiatives (highly desirable)
 Knowledge of vendor management for specialized services
 Knowledge of critical facilities and a understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
 Proven capacity to understand and interpret commercial contracts
 Budget management and financial analysis skills

Other Personal Characteristics
 Strong communicator – Good presentation skills and possesses strong verbal & written communication skills also an active listener
 Passion for quality – has an eye for detail to make sure the best delivery of services
 Self-motivated; confident & energetic
 Ability to effectively deal with stressful situations
 Flexible – able to adapt to rapidly changing situations
 Strongly goal-oriented – able to focus on meeting all performance targets
 Is a team player – able to cooperate and work well with others to meet targets
 Proven ability to initiate and follow through with improvement initiatives
 Exhibits honesty & trustworthiness
 Open to new ideas & willing to challenge status quo

If you are an experienced Facilities Manager with a proactive and efficient approach looking for a rewarding role in an exciting and industry leading company, please apply.

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